Terms of Service

StudioBook Terms of Service

Last Updated: September 22, 2026

Please read these Terms of Service carefully before accessing or using StudioBook.

These Terms of Service ("Terms") govern your access to and use of the StudioBook website, marketplace, services, and related features (collectively, the "Service") operated by StudioBook, LLC ("StudioBook," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Definitions

For purposes of these Terms:

"Account" means an account created by a user to access and use the Service.

"Booking" means a reservation or transaction made through the Service between a Renter and a Provider for a Listing or Service.

"Content" means text, photographs, videos, graphics, descriptions, reviews, listings, logos, and other materials submitted, uploaded, displayed, or otherwise made available through the Service by users.

"Listing" means a studio, facility, space, service, or other offering made available by a Provider through the Service.

"Premium Subscription" means the paid subscription offered by StudioBook to eligible Providers for the benefits described in these Terms.

"Provider" means an individual or business that creates a Listing and makes a studio, facility, space, or service available to Renters through the Service.

"Renter" means a user who searches for, requests, reserves, or books a Listing through the Service.

"Service" means the StudioBook website, marketplace, platform, and related services.

"User," "you," or "your" means any individual or legal entity accessing or using the Service.

2. Eligibility

You must be at least 18 years old to create an Account or use the Service.

By using StudioBook, you represent and warrant that:

  1. You are at least 18 years old;
  2. You have the legal capacity to enter into binding agreements;
  3. The information you provide to StudioBook is accurate and complete; and
  4. You will comply with these Terms and all applicable laws and regulations.

If you are using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

3. StudioBook's Role

StudioBook operates an online marketplace that facilitates connections and transactions between Providers and Renters.

StudioBook does not own, operate, manage, inspect, control, or guarantee the studios, facilities, spaces, or services made available by Providers unless expressly stated otherwise.

StudioBook is not a party to the agreement between a Provider and Renter regarding a Booking. The Provider and Renter are responsible for establishing and fulfilling the terms of their Booking.

StudioBook does not guarantee:

  • The existence, quality, safety, legality, condition, suitability, or accuracy of any Listing;
  • The qualifications, identity, reliability, conduct, or representations of any Provider or Renter;
  • That any Listing will be available at any particular time;
  • That any Provider or Renter will fulfill their obligations;
  • That any Booking will meet the expectations of either party; or
  • That any dispute between a Provider and Renter will be resolved in favor of either party.

Users are responsible for exercising their own judgment and conducting whatever investigation they consider appropriate before entering into a transaction with another user.

4. User Accounts

4.1 Account Creation

You may be required to create an Account to use certain features of the Service.

You agree to provide accurate, complete, and current information and to update that information when necessary.

You may not:

  • Create an Account using another person's identity without authorization;
  • Impersonate another person or business;
  • Create an Account using a name or trademark you do not have the right to use;
  • Create multiple Accounts for the purpose of circumventing StudioBook policies or fees; or
  • Provide false or misleading information.

4.2 Account Security

You are responsible for maintaining the confidentiality of your Account credentials and for all activity conducted through your Account.

You agree to notify StudioBook promptly if you believe your Account has been compromised or accessed without authorization.

4.3 Account Suspension and Termination

StudioBook may suspend, restrict, or terminate an Account if we reasonably believe that the user:

  • Violated these Terms;
  • Violated applicable law;
  • Provided false or misleading information;
  • Engaged in fraud or abusive conduct;
  • Attempted to circumvent StudioBook fees;
  • Conducted or attempted to conduct prohibited off-platform transactions;
  • Created a risk to StudioBook, another user, or a third party; or
  • Otherwise misused the Service.

StudioBook may also remove Listings or Content that violate these Terms or applicable law.

You may stop using the Service or request that your Account be closed at any time.

Termination of an Account does not eliminate obligations that arose before termination or provisions of these Terms that by their nature should survive termination.

5. Provider Terms and Responsibilities

Providers are responsible for their Listings and for everything they offer through StudioBook.

By creating a Listing, a Provider represents and warrants that:

  1. The Provider has the legal right and authority to offer the Listing;
  2. The Listing information is accurate and not misleading;
  3. The Provider has the necessary licenses, permits, registrations, and authorizations required by applicable law;
  4. The Provider complies with all applicable federal, state, and local laws and regulations;
  5. The Provider maintains any insurance required by law or reasonably appropriate for the activities being offered;
  6. The premises, equipment, facilities, and services associated with the Listing are reasonably safe and suitable for their intended use;
  7. The Provider will honor accepted Bookings;
  8. The Provider will provide the Listing or services substantially as described;
  9. The Provider is responsible for all taxes, fees, permits, licenses, and governmental obligations associated with its business and Listings; and
  10. The Provider will interact with Renters in a lawful, professional, and non-discriminatory manner.

Providers are solely responsible for determining whether their Listings comply with applicable laws, zoning requirements, licensing requirements, insurance requirements, safety requirements, and other regulations.

StudioBook does not independently verify that Providers satisfy these requirements.

6. Listing Requirements

Providers must ensure that Listings contain accurate and current information, including, where applicable:

  • Description of the studio, space, or service;
  • Pricing;
  • Availability;
  • Location;
  • Included equipment or amenities;
  • Booking requirements;
  • Cancellation terms;
  • Restrictions or rules;
  • Photographs and other media; and
  • Any material limitations or conditions.

Providers must promptly update Listings when information changes.

StudioBook may remove, modify, restrict, or suspend a Listing if we believe that the Listing violates these Terms, applicable law, or the integrity of the Service.

7. Renter Responsibilities

Renters are responsible for:

  • Reviewing Listings carefully before booking;
  • Reviewing the Provider's applicable policies and requirements;
  • Providing accurate Booking information;
  • Arriving on time and complying with the Provider's reasonable rules;
  • Treating the Provider's property, equipment, facilities, and personnel appropriately;
  • Paying all amounts associated with a Booking;
  • Complying with applicable laws; and
  • Communicating directly with the Provider regarding the Booking when appropriate.

Renters are responsible for determining whether a Listing is suitable for their particular needs.

8. Bookings

When a Renter submits a Booking request, the Booking may be subject to acceptance by the Provider.

A Booking becomes confirmed when the Provider accepts the Booking through the Service or when StudioBook otherwise identifies the Booking as confirmed.

The Provider and Renter are responsible for the terms of the Booking, including the date, time, services, price, requirements, and applicable cancellation terms.

StudioBook may refuse or cancel a Booking where reasonably necessary, including in cases involving suspected fraud, unauthorized activity, violations of these Terms, technical errors, or other circumstances that may compromise the Service.

9. Cancellations and Refunds

Once a Booking has been accepted by a Provider, cancellations and refund requests are matters between the Provider and Renter.

StudioBook does not determine whether a Provider or Renter is entitled to a refund and does not act as the final decision-maker in disputes concerning cancellations.

Renters seeking to cancel a Booking or request a refund should contact the applicable Provider directly.

Providers are responsible for honoring the cancellation and refund policies associated with their Listings.

Provider Cancellations

If a Provider cancels an accepted Booking, the Renter will receive a full refund of the amount paid for that Booking, including the StudioBook booking fee.

StudioBook may take appropriate action against Providers who repeatedly cancel accepted Bookings or otherwise fail to honor their commitments.

10. Fees

StudioBook charges fees for the use of its marketplace.

The applicable fees are disclosed to users during the Booking process or when subscribing to Premium.

10.1 Renter Booking Fee

StudioBook charges Renters a 5% booking fee on Bookings made through the Service.

The 5% booking fee applies regardless of whether the Provider has an active Premium Subscription.

10.2 Provider Commission

StudioBook charges Providers a 15% commission on Bookings made through the Service.

The commission is deducted or otherwise collected in connection with the Provider's Booking payout.

10.3 Premium Subscription

StudioBook offers an optional Premium Subscription to Providers for $49.99 per month.

While a Provider has an active Premium Subscription, StudioBook charges that Provider 0% commission on eligible Bookings.

The Renter booking fee continues to apply to Bookings made with Premium Providers.

Premium is available only to Providers and is not required to create Listings or use StudioBook.

11. Premium Subscription Terms

11.1 Automatic Renewal

Premium subscriptions automatically renew on a monthly basis unless canceled before the next billing period.

By subscribing to Premium, you authorize StudioBook and its payment processor to charge the applicable subscription fee on a recurring basis.

11.2 Cancellation

Providers may cancel their Premium Subscription at any time.

Cancellation will prevent future renewal, but the Provider will continue to receive Premium benefits through the end of the current paid billing period.

After the current paid period ends, the Provider will no longer receive Premium benefits and applicable Provider commissions will apply to future Bookings.

11.3 No Refunds

Premium subscription payments are non-refundable.

If a Provider cancels Premium during a billing period, the Provider will not receive a prorated refund for the unused portion of that billing period.

11.4 Pricing Changes

StudioBook reserves the right to change the Premium Subscription price at any time.

Where required by applicable law, StudioBook will provide appropriate notice of a price change before the new price becomes effective.

Continued use of Premium after the effective date of a price change constitutes acceptance of the new price.

11.5 Premium Eligibility

StudioBook may establish reasonable eligibility requirements for Premium and may suspend or terminate Premium benefits if a Provider violates these Terms.

Suspension or termination of Premium does not eliminate any other amounts owed to StudioBook.

12. Payments

StudioBook uses third-party payment processors, including Stripe, to process payments and facilitate payouts.

By making or receiving payments through StudioBook, you agree to comply with applicable payment processor terms and requirements.

You authorize StudioBook and its payment processors to process applicable charges, fees, commissions, refunds, and payouts associated with your use of the Service.

StudioBook does not store or directly process payment-card information except as may be permitted through its payment-processing systems and providers.

Providers are responsible for maintaining accurate payment and payout information.

StudioBook is not responsible for delays caused by a payment processor, bank, financial institution, or other third-party payment provider.

13. Taxes

Providers and Renters are responsible for determining and satisfying their respective tax obligations arising from transactions conducted through StudioBook.

StudioBook may collect, report, or remit taxes where required by applicable law.

Nothing in these Terms constitutes tax advice.

14. Off-Platform Transactions and Circumvention

StudioBook exists to facilitate transactions between Providers and Renters.

Users may not use the Service to identify or connect with another user and then intentionally move a Booking or substantially similar transaction off-platform for the purpose of avoiding StudioBook fees.

This includes, without limitation:

  • Providing or requesting contact information for the purpose of bypassing StudioBook fees;
  • Encouraging another user to complete a Booking outside StudioBook;
  • Canceling a StudioBook Booking and completing substantially the same transaction directly to avoid fees; or
  • Using StudioBook's marketplace to establish a relationship and then intentionally circumventing StudioBook for subsequent transactions.

StudioBook may suspend or terminate Accounts, remove Listings, cancel Bookings, or take other appropriate action if it determines that a user has attempted to circumvent StudioBook's fees or marketplace.

15. User Content

StudioBook allows users to submit Content, including Listing descriptions, photographs, videos, reviews, messages, and other materials.

You retain ownership of Content that you own.

By submitting Content to StudioBook, you grant StudioBook a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, modify, format, and otherwise use that Content as reasonably necessary to operate, promote, improve, and provide the Service.

You represent and warrant that:

  1. You own the Content or have all rights necessary to submit it;
  2. You have permission to use any photographs, trademarks, names, likenesses, music, or other third-party material contained in your Content;
  3. Your Content does not violate another person's rights;
  4. Your Content does not violate applicable law; and
  5. Your Content is not fraudulent, misleading, defamatory, or otherwise prohibited by these Terms.

StudioBook may remove Content that violates these Terms or that we reasonably believe creates legal, safety, or operational risk.

16. Prohibited Conduct

You may not use the Service to:

  • Violate any applicable law or regulation;
  • Commit fraud or facilitate fraudulent activity;
  • Impersonate another person or business;
  • Provide materially false or misleading information;
  • Infringe intellectual-property rights;
  • Violate another person's privacy or publicity rights;
  • Harass, threaten, abuse, or discriminate against another user;
  • Upload malicious software or code;
  • Attempt to gain unauthorized access to the Service or another user's Account;
  • Interfere with the operation or security of the Service;
  • Scrape, copy, or systematically collect information from the Service without authorization;
  • Use the Service for spam or unauthorized solicitation;
  • Create fake Bookings or Accounts;
  • Manipulate reviews or ratings;
  • Circumvent StudioBook fees;
  • Conduct prohibited off-platform transactions; or
  • Use the Service in any manner inconsistent with its intended purpose.

17. Reviews and Ratings

Where StudioBook permits users to submit reviews or ratings, reviews must reflect the user's genuine experience.

Users may not submit reviews that are fraudulent, misleading, retaliatory, defamatory, or intended to manipulate the marketplace.

StudioBook may remove reviews that violate these Terms or applicable policies.

StudioBook does not guarantee the accuracy of user reviews or ratings.

18. Intellectual Property

The Service and its original content, features, functionality, software, design, branding, trademarks,